See how we helped a construction company boost customer satisfaction by implementing a tailored Net Promoter Score (NPS) dashboard. This solution enabled them to track satisfaction levels, identify areas with lower scores, and uncover key drivers of customer dissatisfaction. By addressing critical pain points, they enhanced client satisfaction and pinpointed segments, processes, and teams needing improvement. The dashboard also highlighted the company’s strengths, allowing for strategic focus on their successes.
Download the case study to discover how this tool transformed their customer experience strategy.
Our Work
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Function
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Optimizing Marketing Spend with Marketing Mix Modeling
Using Statistical Modeling and Empirical Methods
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You have crafted a powerful analytical tool for us. Thank you.
Alan Benjamin
Principal, Benjamin Realty Advisors
I have been working with Chaitanya and Perceptive Analytics for about 20 months now. They did BI / reporting and excel tool development. Their work helped us in channeling our periodic reports to the senior and operational management. The team exceeded my expectations. Chaitanya would ask thought provoking questions that trigger a new line of thinking. They created good dashboards so our senior team can quickly interpret reports. We were able to make progress because the team knew finance and tools they created were easy to implement.
Samir Lavani
CFO at Pearl Hospitality
Chaitanya and the Perceptive Analytics team worked on multiple strategic projects that involved Tableau data visualizations. Perceptive's work (~ 1 year) led to successful launch of our portal - this was an important milestone for us. Visualizations created were insightful, easy to understand and visually attractive. The team often suggested ways to show data in more intuitive way so our audience can understand it. They also knew Tableau well that helped in customizing it for our purposes. The team worked hard to finish the project on time managing expectations. I look forward to working with Perceptive on other projects.
Haroon Yaqoob
Principal at Nomenclature Inc.
